Hand holding a smartphone showing a messaging chat with an import quote card, with a parcel and laptop on a desk and Table Mountain in the background

Get an Import Quote on WhatsApp: Paste a Link, Get Your Price

Found something overseas you want, but the store won’t ship to South Africa or you can’t tell what it will cost by the time it reaches you? Send the link to Scott’s Shipping Services on WhatsApp at +27 68 607 4433. We reply in the same chat with one all-inclusive price, usually within minutes. If you accept it, we buy the item for you and deliver it to your door. No forms, no account to create, and no duty or VAT bill waiting for you at the end.


What Does Scott’s Shipping Services Do?

Scott’s Shipping Services is a South African import service. You find a product on an overseas website, and we handle everything between that page and your front door:

  1. We quote you one price in rand that covers the item, international shipping, customs duty, VAT, clearance and delivery.
  2. You accept the quote and pay us.
  3. We buy the item from the store on your behalf.
  4. We ship it to South Africa and clear it through customs under our own licence, so you don’t need an importer’s code.
  5. Your parcel is delivered to your door by courier.

The price you accept is the price you pay. If the customs charges come out higher than we estimated, we cover the difference. Our guide to order statuses shows what happens at each stage once you have ordered.


How Do You Get an Import Quote on WhatsApp?

Save +27 68 607 4433 to your contacts. WhatsApp shows the verified business name, Scott’s Shipping Services, so you can confirm you have the right number before you send anything. Then:

  1. Open the product page on the store you want to buy from. Select the size, colour or model first, so the link points to the exact item.
  2. Copy the link, paste it into WhatsApp and send it. It can be your very first message.
  3. The assistant confirms that your quote is being prepared.
  4. Your quote arrives in the same chat as a link to your quote page, with the item name so you can check it is the right product.

Most items are quoted automatically and the quote arrives within minutes. When an item needs a manual quote, the assistant tells you so, and the quote follows in the same chat within 1 business day.

We don’t ask for your name or email address to give you a quote. You add those at checkout, if you decide to go ahead.

WhatsApp chat with Scott's Shipping Services: a product link is sent, the assistant confirms the quote is being prepared, and the all-inclusive quote link arrives in the same chat two minutes later
A real quote request: link sent at 11:06, quote back at 11:09.

Why Quote on WhatsApp?

Because it is the quickest way to find out what something will really cost you in South Africa. You are already on your phone when you find the product, so the quote request takes about as long as sharing the link with a friend.

  • No form and no sign-up. Paste the link and that is the whole request.
  • A real landed price, not a shipping estimate that leaves duty and VAT for later.
  • Everything stays in one chat: the link you sent, the quote and the reminder before it expires. Once you order, you can check on it from the same place.
  • Using WhatsApp costs nothing extra.

Plenty of overseas stores either won’t ship to South Africa or ship with a total that only becomes clear at the door. A WhatsApp quote tells you the real number before you spend anything.


What Does the WhatsApp Quote Include?

The link in the chat opens your quote page on our website, with the whole price laid out. It is a full quote, not a rough figure typed into a message.

That price covers buying the item, shipping it to South Africa, customs duty, VAT, clearance and delivery to your door. Using WhatsApp adds no fee. As with every order, the price you accept is the price you pay: customs charges are ours to settle, and you pay nothing extra when your parcel is released.

Quotes are valid for 48 hours, because exchange rates, store prices and shipping costs move. If you send the same link again within those 48 hours, you get your existing quote back rather than a second one.


Some links can’t be turned into a quote. When that happens, the assistant replies with a short explanation and tells you what to send instead. The usual reasons are:

  • The link is dead or no longer points to a product.
  • The product has options, such as size or colour, that weren’t selected before the link was copied.
  • The item is restricted. Our guide to prohibited and restricted imports explains what can’t come in, or needs a permit first.
  • The store won’t accept payment from outside its own country.
  • The store isn’t in English. 1688, the Chinese wholesale marketplace, is a common example.

Most of these are fixed by sending a better link: the right product page, with the options chosen.


What Happens After You Receive Your Quote?

We follow up in the same chat. Before your quote expires, you get a reminder. When the 48 hours are up, you get a note that the quote has expired.

To order, open the quote page and check out. That is where you add your name, email address and delivery details.

Once you have ordered, the same chat can also check on your order for you. See what else you can do with us on WhatsApp.


Try It With Your Next Purchase

Next time you find something overseas, don’t screenshot it and forget about it. Save +27 68 607 4433, paste the link into WhatsApp, and see what it will cost you delivered to your door. If the price works, you check out. If it doesn’t, you have lost nothing but a minute.


Frequently Asked Questions

Does it cost extra to get a quote on WhatsApp?

No. Requesting a quote on WhatsApp is free, and there is no fee for using it. The all-inclusive price covers the item, international shipping, customs duty, VAT, clearance and delivery to your door.

How long does a WhatsApp quote take?

Items that can be quoted automatically usually come back within minutes. If an item needs a manual quote, the assistant tells you, and the quote arrives in the same chat within 1 business day.

Do I need to give my name and email address to get a quote?

No. Send the product link and the quote comes back without any personal details. You add your name and email address at checkout if you decide to order.

How long is a WhatsApp quote valid?

48 hours, because exchange rates and store prices move. You get a reminder before it expires. Sending the same link again within the 48 hours returns your existing quote.

Can I send a link for something I’ve already bought?

No. Scott’s Shipping Services buys the item for you as part of the import, so we can’t ship goods you have already bought. We also don’t offer clearing-only services or third-party shipping.


If you’re planning your next import, don’t leave it to chance.
Scott’s Shipping Services is here to make the process smooth,
cost-effective, and fully compliant. Get your quick estimate today
using our online calculator,
or contact us for expert advice on your shipment.


About the Author

Scott is the founder and director of Scott’s Shipping Services, a trusted name in international shipping and customs clearance in South Africa. With over a decade of experience helping hundreds of individuals and businesses import goods safely and efficiently, Scott combines technical expertise with practical know-how. His team has managed over 5,000 successful shipments globally, earning a reputation for reliability, transparency, and hassle-free service.